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Covid-19: How Lush is adapting its operations during the pandemic

Press
Essential Retail
May 21, 2020

[Zipline] allows Lush to send out tasks, which appear as an individual dashboard for each store manager. “The other really useful feature is a survey function, so we’re able to gather information really quickly from shops. Such as: what’s your mall doing right now in response to restrictions lifting? Shops can just plug in their answers and we can pull the data and it’s all in one spreadsheet.”

Lush is keeping in contact with its staff via communication platform Retail Zipline, which store managers can access on their computers or via an app.”

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