Before Zipline, only 25-30% of their stores would carry out next-day tasks.
With Zipline, that number has climbed to over 90%.
This brand rolled Zipline out globally – 9 countries, 11 languages, 20k users – in 1 month.
The whole process took just 100 man-hours (combined) and led to only 2 support calls.
TOMS got stores and HQ aligned, streamlining 80% of their operations in the process.
They've cut down on time spent answering store questions by 60% alone.