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Loved by retail companies who put customer experience first, including:

Are your stores falling behind?

Execution usually breaks down because communication breaks down. And yet most brands still manage their fleet of stores through endless email, countless documents, and antiquated technology.
Stores overwhelmed
Stores get overwhelmed with information, and don't know what to prioritize. Things don't get done.
Poor-performing stores
Headquarters can’t track what’s happening – but sees sales and customer satisfaction decline.
Declining customer satisfaction
Customers don’t experience your brand the way it was intended and shop elsewhere instead.

One customer saved $20M

Gartner: Zipline helped one retailer save $20M a year by improving employee engagement and productivity.
The savings helped that customer win Gartner’s communications award.

How Zipline helps

Retailers love Zipline because it creates a one-stop shop for communications that HQ and field teams understand and trust.
Our most popular solutions include:
Messages and Tasks for retail

Messages and Tasks

Target information to your stores in a way that's easy for them to digest and for everyone to track.
Resource Library for retail

Resource Library

Make your evergreen resources simple to maintain, effortless to search, and always on brand.

Customer results

TOMS streamlined 80% of ops work

TOMS got stores and HQ aligned, streamlining 80% of their operations in the process.

They've cut down on time spent answering store questions by 60% alone.

How much faster could you move?
Zipline has 100% transformed the way we work. We’re finally able to engage employees at every level and achieve consistent store execution.
Emily Lane
Sr. Manager, Communications
Old Navy