Customer Care
Service beyond software
You and your stores will always receive timely support and a willing ear for product ideas and improvements.
What You Can Count On
Expertise
Based on experience
Benefit from best practices. We come from your side of the retail world, so we know the retail software pitfalls to avoid.
devotion
Committed to your success
Get the attention you deserve. Every HQ gets a dedicated account manager, and field-level people get access to one-click support.
love
Trusted by your peers
Join other respected brands. Because we devote ourselves to treating customers right, our latest NPS score was sky-high.
The Zipline team has been incredible to work with. They continue to evolve the platform as they receive feedback from stores and publishers, and as changes in the industry dictate.
Jennifer Abakan
Project Manager, Field Communications
Banana Republic
Case Studies
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A well-known customer achieved 90% execution
Before Zipline, only 25-30% of their stores would carry out next-day tasks.
With Zipline, that number has climbed to over 90%.
A top retailer rolled out worldwide – in 1 month
This brand rolled Zipline out globally – 9 countries, 11 languages, 20k users – in 1 month.
The whole process took just 100 man-hours (combined) and led to only 2 support calls.
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Ready to bring your brand to life in stores?
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