Access your case study
X
Oops! Something went wrong while submitting the form.

Press

What they're saying about Zipline

Recent coverage

Tech in Motion

Best Tech Places to Work in the Bay Area

October 22, 2020

See why Retail Zipline was ranked as one of the best tech companies to work for in the bay area by tech in motion.

Read MoreRead More

Webwire

Retail Zipline and Legion Technologies Partner to Bring Best-in-class Store Communication & Scheduling to the World’s Leading Retail Brands

October 20, 2020

The partnership will help retailers achieve better business agility, ensure stores meet all state and federal guidelines, and engage frontline teams

Read MoreRead More

Forbes

13 Practices To Keep Remote Teams Running Smoothly

September 30, 2020

How do we keep remote teams running smoothly? Our CEO and Co-Founder Melissa Wong shares her tips in Forbes on how to promote transparency and the sharing of information.

Read MoreRead More

Ladders

Melissa Wong, CEO of Retail Zipline: “If we can develop a greater awareness, we’ll be better as a team”

September 1, 2020

"What it will look like to run a successful retail shop will simply change to work in parallel with e-commerce"-Melissa Wong CEO of Retail Zipline

Read MoreRead More

Retail TouchPoints

Why Nimble Is The New Must-Have For Brick-And-Mortar Retail

August 28, 2020

They say necessity is the mother of invention, and we’re seeing this play out in retail. Brick-and-mortar retail businesses have looked very much the same for the last hundred years, but lately, they’re starting to act more like technology companies.

Read MoreRead More

Total Retail

The 'Best Companies to Work For' All Have This One Thing in Common

August 25, 2020

Companies that continually top 'Best Place to Work' lists do so by empowering all of their employees. But in retail, that’s a tall order.

Read MoreRead More

Forbes

The Future Of Retail: Three Areas Where Successful Retailers Are Focused

August 17, 2020

“If today’s brick-and-mortar retailers can bring their brands to life in authentic, memorable ways while also delivering on a new promise of speed and efficiency, then they will win.”

Read MoreRead More

Chain Store Age

CSA Exclusive: Global outdoor retailer ensures store compliance

August 13, 2020

Based in Sweden, Fjallraven is leveraging the Retail Zipline communication platform to directly communicate with employees, and ensure all 35 stores in North America are executing to COVID-19 health and safety standards.

Read MoreRead More

Total Retail

Why Integrated Store Communications Became Essential at Hy-Vee

August 11, 2020

In episode 259 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Jessica Ringena, senior vice president and chief digital officer at Hy-Vee, an employee-owned grocery retailer with over 250 stores in eight states, headquartered in West Des Moines, Iowa.

Read MoreRead More

Total Retail Talks

Is Your Retail Store Ready for its Reopening

July 14, 2020

In this episode of Retail Right Now, the hosts discuss an article recently published by Total Retail by Zipline's Emily Lane, “What Mark Cuban’s Secret Shopper Experiment Can Teach Us About the Future of Retail.”

Read MoreRead More

The Team Gurus Podcast

The Team Gurus Podcast : Interview with Melissa Wong, co-founder and CEO of Retail Zipline

June 24, 2020

Melissa Wong serves as the founder and CEO of Zipline, a leading retail communication and store execution solution loved by tens of thousands of users

Read MoreRead More

Progressive Grocer

Upgrading Employee Engagement

June 17, 2020

Employee engagement is the answer to making associates feel safe coming into work, and ready to adapt while on the job in a timely and complete manner.

Read MoreRead More

Chain Drug Review

Hy-Vee exceeds $1 million goal to help supply local food banks

June 16, 2020

Hy-Vee, Inc. announced Monday that in collaboration with its customers, it has exceeded its $1 million goal to help supply local food banks across its eight-state region during the coronavirus outbreak. Communications platform Retail Zipline donated an additional $25,000 to the campaign in recognition of its new partnership with Hy-Vee.

Read MoreRead More

Retail Touchpoints

70% Of Retailers Will Check Employees’ Health Before They Return To Work

June 15, 2020

Nine out of 10 retailers, both essential and non-essential, expect store associates will be required to wear PPE (personal protective equipment) such as gloves and face masks, and 70% of essential retailers already check or expect to check the health of employees before they report to work.

Read MoreRead More

Training Mag

Why COVID-19 is shining a spotlight on Training

June 11, 2020

Retailers need to set aside adequate time to train teams when they return to stores post-COVID-19.

Read MoreRead More

Essential Retail

Covid-19: How Lush is adapting its operations during the pandemic

May 21, 2020

Lush is keeping in contact with its staff via communication platform Retail Zipline, which store managers can access on their computers or via an app.”

Read MoreRead More

Total Retail

Thinking About Implementing a Compliance Checklist? Read This First.

May 14, 2020

Zipline's Emily Lane shares how a properly executed compliance checklist can have a material positive impact on your business.

Read MoreRead More

Forbes

How Retailers Can Implement Intent-Based Communication In Their Companies

May 13, 2020

It has never been more important for retailers need to establish intent-based communication channels that relay specific communication types.

Read MoreRead More

Progressive Grocer

Hy-Vee Adopts Platform to Communicate with Associates

May 4, 2020

Hy-Vee Inc. is launching Retail Zipline’s communication platform across its entire company to directly communicate with its more than 85,000 employees

Read MoreRead More

TotalRetail

Furloughed, But Not Forgotten

April 29, 2020

One of our own, Emily Lane, wrote an insightful piece on how to engage furloughed employees. If your district or store team is your second family, you’re probably looking for ways to feel a little less isolated. Here are some fun ideas to stay engaged and help your teams get through this, together.

Read MoreRead More

WebWire

Retail Zipline Receives SOC 2 Type II Certification

April 17, 2020

We’re proud to share that we’ve been awarded a SOC 2 Type II certification and completed the CSA STAR Level 1 Self-Assessment

Read MoreRead More

Forbes

Nine Ways Retailers Can Adapt To Uncertainty

April 16, 2020

When facing a crisis, retailers must act cautiously and respond to the needs of customers and employees.

Read MoreRead More

Retail Touchpoints

Engaging Gen Z In Retail: How Marketers Can Reach America’s Fastest-Growing Shopping Segment

April 6, 2020

Read MoreRead More

Forbes

Why Retail Doesn't Need A Bigger Boat -- Just An Organized Crew

March 27, 2020

The first step to establishing an aligned organization is understanding what it means for a company to be aligned. Every member of the organization plays a role in bringing the brand vision to life. Misalignment happens when people are unclear about their roles or responsibilities within the company, which can negatively affect sales and the customer experience, among other things.

Read MoreRead More

WWD

Tech Solutions, Strategies Help Brands and Retailers Manage Crisis

March 24, 2020

“quickly developing this COVID-19 Hub within our platform, our goal is to make it as easy as possible for retailers to communicate with their field in this ever-changing time, so that stores can stay up to date on the latest developing details in order to keep employees and customers safe and informed.”

Read MoreRead More

Built In

Small Businesses and Hourly Workers are Hurting. Here is How Tech Can Help.

March 24, 2020

The COVID-19 Hub allows retail employees, which includes 497 million workers globally, to easily access communication related to the virus, including breaking news, policies around sanitization standards and what to do around extra supply pushes during this time."

Read MoreRead More

TotalRetail

News and Notes on How the Retail Industry is Responding to the COVID-19 Crisis

March 20, 2020

Retail Zipline’s new COVID-19 Hub allows HQ to deliver the most up-to-date information regarding the pandemic. Retail Zipline is offering its COVID-19 Hub free of charge for any brand that wants to use it during the pandemic.

Read MoreRead More

Retail Customer Experience

Gen Z Shoppers Love the Physical Customer Experience

February 14, 2020

"The reality is they [Gen Z] care about connections and community — we know this because they prefer to shop in situations where they can chat with their friends, engage with store associates, and feel confident that their purchase decisions are supporting businesses that treat employees well."

Read MoreRead More

Chain Store Age

Survey: Gen Z Shoppers Are Less Tech-Centric Than You Think

December 14, 2019

The human factor has a surprisingly big influence on Gen Z purchase decisions. According to the “Z-Tail Report,” a survey of over 1,000 U.S. consumers age 18-24 from workflow platform Retail Zipline, only 7% of respondents look to celebrities for style inspiration.

Read MoreRead More

Authority Magazine

“5 Things You Need To Know To Create a Successful App or SAAS”, with Jeremy Baker of Retail Zipline

December 12, 2019

Never forget that it’s all about the people. We exist to enable positive change in our customer’s lives, not to build a product or a company. The work is second to the impact.

Read MoreRead More

Stevie Awards

Melissa Wong Wins Silver Stevie® Award

November 21, 2019

Melissa Wong of Retail Zipline has been named the winner of a Silver Stevie® Award in the Female Entrepreneur of the Year category in the 16th annual Stevie Awards for Women in Business.

Read MoreRead More

Authority Magazine

“Fear is a liar" – Melissa Wong, CEO of Retail Zipline

November 7, 2019

"I had the pleasure to interview Melissa Wong. Melissa is the co-founder and CEO of Retail Zipline, the leading communication and execution platform for retailers who believe in the power of the store experience."

Read MoreRead More

Chain Store Age

CSA Exclusive: BevMo! Streamlines Store Communications

September 6, 2019

“We needed to provide more effective (headquarters-to-store) communication that was dynamic, not a static once a week newsletter,” explained Miller. “Along with that, we needed to find a solution that would improve store execution and provide an interactive interface for our stores to use.”

Read MoreRead More

RetailWire

Are retail HQs and stores suffering a communication breakdown?

May 23, 2019

Why aren’t sales promotions, product launches and best practices from headquarters being heard and acted upon consistently by stores? According to Melissa Wong...the reason is the messaging comes from many siloed departments and they constantly change.

Read MoreRead More

Techcrunch

Retail Zipline raises $9.6M from Emergence and Serena Williams

May 16, 2019

"Baker said that Retail Zipline...provides a single place to find all the needed materials and tasks “tied together with a bow, instead of a store manager spending 10-plus hours in the back room trying to piece this thing together, or even worse not seeing it.”

Read MoreRead More

Crunchbase

Why Emergence Capital Is Comparing This Retail SaaS Startup to Zoom

May 16, 2019

“'We see a lot of parallels between Zoom and Retail Zipline,' he told Crunchbase News. 'Both have overwhelmingly positive customer references. We’re seeing the same type of customer passion from Zipline customers as we did with Zoom.'"

Read MoreRead More

Women's Wear Daily

Retail Zipline Gets $9.6 Million in Funding — With Help From Serena Williams

May 16, 2019

“'Retail Zipline is tackling this issue head-on in retail — a notoriously stressful industry — by pioneering products that help store associates get organized, communicate efficiently, and deliver amazing customer experiences,'” [Serena] Williams said."

Read MoreRead More

Retail TouchPoints

Gap Streamlines HQ-To-Store Communications Across 3,000 Locations, Multiple Brands

April 23, 2019

“'We’ve heard feedback from store leaders that they now feel more connected to our brands, and more empowered as they have personalized and relevant information for them at their fingertips.'”

Read MoreRead More

STORES Magazine

BevMo! Streamlines Information Transfer between Corporate and Stores

March 19, 2019

"When BevMo!’s field leaders visit different stores to check that employees are following policies and marketing directions sent from headquarters... 'they see that things are the way they’re supposed to be.'”

Read MoreRead More

Retail Week

Global lessons in diversity and inclusion

March 13, 2019

"Retail Zipline believes that flexible working is key to talent retention and the creation of a diverse workforce. 'Providing flexible working options...will mean you get a better pool of applicants and staff who feel more invested in your business.'”

Read MoreRead More

Chain Store Age

Retail Leaders Doubling Down on Brick-and-Mortar – For Good Reason

February 22, 2019

"I was immeasurably inspired at NRF 2019 to hear success stories from young, fresh-thinking CEOs of point solutions such as Zipline...who are reimagining workforce management."

Read MoreRead More

Total Retail

Lush Cosmetics Reduces Costs, Improves Service With Store Communication Platform

February 13, 2019

"The partnership with Zipline has provided the retailer with not only a more effective way to communicate with in-store staff, but also better insight into store performance."

Read MoreRead More

Retail TouchPoints

LEGO Streamlines Communication Among 90+ Stores and HQ Via Communication Platform

January 2, 2019

"Seeking to streamline, coordinate and automate communications between its headquarters and the sales floor, LEGO has deployed Retail Zipline across its 90+ North American stores."

Read MoreRead More

Glossy

Lush Cosmetics Invests in In-Store Experience and Communications

December 13, 2018

"As the push to improve the in-store experience continues in beauty retail, British beauty brand Lush Cosmetics has taken to an operational approach: improving communications and messaging with its store teams."

Read MoreRead More

Press releases

  • Dec. 17, 2019: Retail Zipline releases Z-Tail Report to understand Gen Z Shopping Habits. Read More.
  • Oct. 30, 2019: Retail Zipline Partners with Grupo Juguetron to Improve In-Store Customer Experiences Across Mexico. Read More.
  • May 16, 2019: Retail Zipline Raises $9.6M Series A Funding from Emergence and Serena Williams to Empower Retail Workforces in the Experience Economy. Read More.
  • Apr. 23, 2019: As Retail Shifts to an Experience Economy, Retail Zipline Launches An Augmented Operations App to Keep Teams on the Same Page. Read More.
From the media? Reach us at press [at] retailzipline.com