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The Future Of Retail: Three Areas Where Successful Retailers Are Focused

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Forbes
August 17, 2020

Covid-19 is like the port crisis but on an even bigger scale. It’s shone a spotlight on problems that have festered in retail organizations for decades. Retailers today can focus on three key areas to adjust to the future of retail: multipurpose storefronts, authenticity and speed, and seamless customer experience.

“If today’s brick-and-mortar retailers can bring their brands to life in authentic, memorable ways while also delivering on a new promise of speed and efficiency, then they will win.”

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