Retail TouchPoints

Sephora Enhances Employee Communications During COVID and Beyond

November 4, 2020

“In May 2020, Sephora partnered with communication and execution platform Retail Zipline to maintain necessary team communications during nationwide store closures due to COVID-19. Sephora’s headquarters and District Managers (DMs) needed to keep field teams engaged, empowered and informed in order to set them up for success in preparation for reopening — and all this had to happen while everyone was working remotely.” Learn more here. ‍ ‍

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